Classes

Introduction to Imports

This class is designed for someone who is new to the importation of cargo into the United States.  The course covers terms used and their definitions, air freight and sea freight from booking at origin to final delivery in the United States and the regulatory agencies and documents which govern and control them.  Attention is also given to how the movement of cargo is connected to Customs and Border Protection for securing, reporting and entry purposes.  Attendees will review and learn about documents such as air waybills, bills of lading, arrival notices and more.  Students will leave with a better understanding of how cargo is brought into the United States.

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Introduction to Exports

This class is designed for someone who is new to the process of exporting cargo from the United States to foreign destinations.  The course pays attention to the documents used in an exportation, security and reporting requirements that must be completed for the United States government and foreign governments where the cargo transits or is delivered. Class attendees will learn about the steps to book, deliver, issue documents and notify overseas partners of shipments by air or sea.  Exports are a key part of growing the American economy with plenty of job opportunities available for people who understand how it is done.

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Introduction to Customs brokerage

All merchandise imported into the United States is the property of Customs and Border Protection (CBP) until it has been released.  CBP are also gatekeepers for more than sixty other agencies who may regulate commodities presented for importation.  This course will introduce students to Customs, learn about the regulations which govern their actions and those of importers and talk about how Customs works and the important role they play in security, admissibility and revenue collection.  Customs is one of the oldest federal agencies and the second largest contributor to the general treasury.  Find out why.

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Introduction to air exports

Building on the information shared and taught in the “Introduction to Exports” course, our air export specific course will delve into the air export process, the actors involved, equipment, security, liability and how air cargo is handled, stored and transported.  Intended for someone who is transitioning into the position from another modality or is new to air exports but does not know what happens beyond the schedules and documents.  This is an informative, in-depth course that will shed light on what happens to cargo before, during and after it leaves a forwarder’s control.

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Introduction to ocean exports

Building on the information shared and taught in the “Introduction to Exports” course, the ocean exports course focuses on cargo moving by ocean.  Whether in a container, traveling in bulk or requiring specialized transport or vessels, our ocean exports course covers nearly all of it.  Learn about carriers, equipment selection, how bookings are managed and space is determined and the way cargo moves from shipper to port to consignee.  Discuss documents, limitations of liability, units of measurement and calculation and the importance of carrier selection and cargo insurance.  This course is intended for someone new to ocean exports or looking to secure a position in an ocean export department.

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Ships and shipping

Flat rack?  Open top?  Ro/Ro or bulk carrier?  What do you mean there is a general average claim?  Here in Chicago shipping by sea happens away from our immediate eyes and reach, so any opportunity to bring the port closer is worthwhile.  In ships and shipping, we focus on the types of vessels that are used, how they traverse the globe, how cargo is physically staged, loaded and unloaded and the economics behind the industry.  There is no prerequisite for this course, but students should have an understanding of international logistics and an awareness of ocean cargo as a shipping modality.

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Introduction to Logistics

Did you know that getting your online purchase to your door is considered “logistics”?  So is a manufacturer insuring a steady stream of parts for assembly or bringing flowers from South America for Valentine’s Day.  “Logistics” is a term which is so broadly used that it is good to know what the acceptable uses of the term are and what it encompasses.  We will discuss domestic and international logistics, how the term is used to describe goods in transit or even goods and information that is being managed in a warehouse or data center.  Logistics is a key, unseen driver of the global economy.  Find an opportunity in it for yourself.

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Customer service

Because logistics rarely happens face to face, service is generally provided verbally or in writing.  Without the ability to read the other person’s body language, we are left sometimes wondering what the other person said or meant by their choice of words.  These misunderstandings can quickly spiral out of control.  This course is designed to teach students what the elements are of customer service, how to provide excellent customer service and how best to keep separate a bad day or negative feelings that could adversely impact your interaction with that client.

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Incoterms

Is it an “E”, “C”, “F” or “D” shipment?  Where does title transfer?  Are the terms I’m using when I quote even accurate?  Who is responsible for filing the export information?  International purchases and sales are governed by Incoterms, and knowing who is responsible for what costs can be the difference between making a profit or losing money.  Learn about the importance of using the correct Incoterm and protecting your company from financial surprises in a transaction.

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Dangerous Goods

One of the most scrutinized areas of transportation is the movement of hazardous materials.  Regardless of the mode of transport, there are restrictions on loading, limits on the amounts which can be shipped and packaging requirements that must be followed to the letter of the law.  Dangerous goods are an area of special practice.  Because of this, recurrent training courses are one day in duration; initial training takes two days.  Upon successful completion of an examination at the end of this course, students receive their dangerous goods certification.

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